Terms of service
Terms of sale
These terms apply to purchases from getbrandsonline.co.nz. The seller is Get (NZ) Limited (NZBN 9429032083286), trading as Get Brands ("we", "us"). The customer is "you".
1. About these terms
By placing an order you agree to these terms. Nothing in them limits your rights under the Consumer Guarantees Act 1993, the Fair Trading Act 1986 or any other law that cannot be excluded.
2. Prices and payment
Prices are in New Zealand dollars and include GST. Delivery charges are shown at checkout before you pay. Payment may be taken when you place your order. We may correct pricing or listing errors; if an error affects your order we will contact you and you can cancel for a full refund.
3. Orders
Your order is an offer to buy. A contract is formed when we email you confirming dispatch. Before then we may decline or cancel your order for a reason set out in these terms, including that stock is not available (section 4), the order does not meet a stated minimum (section 5), we cannot deliver to your address, or we reasonably suspect fraud or an error. If we do not confirm dispatch, we refund you as set out in section 4. Some products are clearance, end-of-line or short-dated stock; the listing will say so, including any best-before date. Quantities are limited and products are available while stocks last.
4. Stock availability and cancellation
Most of our products are clearance, end-of-line or limited-quantity stock, and the stock levels shown on our website can be wrong or can change before we pack your order. If we cannot supply all or part of your order, we will contact you as soon as we can and may cancel the affected items or the whole order. If we cancel, we refund what you paid for the affected items to your original payment method within 10 working days, including any delivery charge that relates only to those items (or the full delivery charge if the whole order is cancelled). If only part of your order is available, you may instead cancel the whole order for a full refund. For bundles and baskets, where the listing says so, we may substitute the same product in a different shade or size. To the extent the law allows, our liability for stock being unavailable is limited to refunding what you paid. This does not limit your rights under the Consumer Guarantees Act 1993 or the Fair Trading Act 1986.
5. Minimum orders and lots
Some products are sold only in a minimum quantity, in multiples of a set quantity, or as a single last lot made up of all the remaining stock of a line. The listing or our Trade and bulk orders page will say so. We may cancel and refund an order, or the part of it, that does not meet a stated minimum or lot. Trade and bulk prices apply only to orders we have confirmed.
6. Delivery
Delivery is covered by our Shipping and delivery policy. Dispatch and delivery times are estimates. Ownership and risk pass to you when the goods are delivered to you.
7. Change-of-mind returns
You may return goods within 14 days of delivery if you change your mind, as set out in our Returns and refunds policy. This is in addition to your rights under the law.
8. Faulty goods and your consumer rights
Our goods come with guarantees that cannot be excluded under the Consumer Guarantees Act 1993, including that they are of acceptable quality, fit for any purpose you told us about, and match their description. If goods are faulty, contact us and we will repair, replace or refund as the law requires.
9. Our liability
To the extent the law allows, we are not liable for indirect or consequential loss.
10. Brands and marketing
The product brands we sell belong to their owners. We use brand and product names only to describe the goods we sell, and we may use them, with product photos, to promote those goods. Their use does not mean that a brand owner endorses us or is connected with us.
11. Privacy
We handle your personal information under our Privacy policy.
12. Business buyers
If you buy goods for the purposes of a business, the Consumer Guarantees Act 1993 does not apply, as allowed by section 43(2) of that Act.
13. Contact and law
Contact: sales@getbrandsonline.co.nz, 55 Corinthian Drive, Albany, Auckland. These terms are governed by New Zealand law.